Frequently Asked Questions - Circle E Candles at Bella Grace
Frequently Asked Questions - Circle E Candles at Bella Grace
Q: What are Circle E Candles?
A: Circle E Candles are premium handcrafted candles made in the USA. Known for their long-lasting burn time and high-quality fragrances, each candle is made with a premium wax blend that ensures a clean, even burn and a rich, lasting scent throw. Packaged in a beautiful glass jar with a signature gold lid, these candles exude luxury and make the perfect high-end gift.
Q: Where are Circle E Candles manufactured?
A: Circle E Candles are proudly made in the USA, crafted with attention to detail and a commitment to quality.
Q: What are the most popular scents of Circle E Candles?
A: Circle E Candles offers a variety of fragrances, with some of the most popular scents including; Bird of Paradise, Leather, Orange Patchouli, Sugar and Suede and Hawaiian Pineapple.
Q: What sizes are available for Circle E Candles?
A: Circle E Candles come in a variety of sizes to fit your needs:
- 8oz – Perfect for smaller spaces or trying a new scent.
- 17oz – A mid-size option for consistent fragrance throughout a larger area.
- 22oz – Ideal for extended burn time and bigger spaces.
- 4oz Travel Tin – A compact, portable option that’s perfect for on-the-go or as a gift.
Q: How do I safely burn the Candle?
A: Burn candles only 2 hours at a time for the best candle burn time. For best results in burning your candle, keep wick trimmed to 1/4 inch, allowing the wax pool to extend to the outside rim before extinguishing the flame. Wax has a "memory" so at subsequent burnings, the candle will melt out to the edge and burn evenly. Many of our candles are uniquely designed to allow the candle to sit on its lid while burning. Always place on a heat- and stain-resistant surface. If glass becomes chipped or broken, do not continue to burn. Remove any foreign objects in jar before relighting. Never extinguish by placing the lid on a burning candle. Do not continue to burn when the wax content is less than 1/2 inch from the bottom of the container. Never leave a burning candle unattended. The seller and/or manufacturer is not responsible for misuse.
· Do not place candle directly on furniture, fabric or countertops.
· Always place candles on non-porous, flame retardant surfaces.
· Never leave a candle burning unattended. Keep out of reach from children and pets.
· Never let children play with candles.
· Do not move or tilt a burning candle. Glass containers are hot!
· Do not place a burning candle in a draft.
· Do not continue to burn candle when the wax content is less than 1/2 inch from the bottom of the container.
· Container candle wicks should trim naturally at about 3/8 inch.
· Always check for cracks, chips or hairline fractures in the glass container, do not burn candles with damaged containers.
· Keep the wax pool clean and free of matches or wick trimmings.
Now sit back, relax, create that special mood and ENJOY!
Q: Why do candles fade in color?
A: If you place your candle in direct sunlight or it is exposed to strong lights, all candles will fade in color. To keep your candle looking its best, be sure to store your candle in a cool, dry place and keep out of direct sunlight.
Q: Why do I need to stop using the candle when the wax content is less than 1/2 inch from the bottom of the container?
A: This is a precautionary safety measure for you! Usually when the candle is this low, most of the wax has been used and the candle and the jar glass gets extremely hot. For your safety, don't ever pick up the candle jar when it is lit, especially if it is this low and make sure you place the candle on a heat resistant countertop.
Q: What's the difference between Circle E Candles and other brands?
A: We research long and hard before developing any new fragrance and only use the most intense, aromatic oils possible. We take these fine fragrances and carefully blend them with our special high quality waxes for optimum burn time and fragrance. We then pour them under the strictest guidelines into premium containers to make Circle E Candles. The result of all of this, along with other details that are not overlooked, is the very best candle on the market. We go that extra mile because quite frankly, we enjoy the satisfaction that comes with doing our very best.
Q: What candle is the best at masking odors?
A: All of our candles are well equipped to help with masking odors. We mix only the finest fragrances with the smoothest of waxes to ensure that the fragrance level at the bottom of a Circle E Candle is as strong as it is when the candle is first burned. Some candles may be stronger than others, but they all give out a wonderful smell to help with those pesky odors.
Q: How long do Circle E Candles burn?
A: Circle E Candles are designed for a long-lasting burn. The burn time varies depending on the size, below are the approximate burn times:
· 4oz-20 hours
· 8oz-40 hours
· 17oz-85 hours
· 22oz-110 hours
Q: Where can I purchase Circle E Candles?
A: Circle E Candles are available at Bella Grace, both online and in-store. Explore our collection of premium fragrances and find your perfect scent at Bella Grace Store, or visit us in our retail store to experience these handcrafted candles firsthand.
Q: Can I gift Circle E Candles?
A: Absolutely! Circle E Candles are the perfect luxury gift. They come in a beautiful glass jar with a signature gold lid, making them elegant and ready for gifting on birthdays, holidays, or special occasions. With a variety of scents and sizes, you’re sure to find the perfect candle for anyone on your list.
Q: Are Circle E Candles safe to use?
A: Yes, Circle E Candles are safe to use when following the safety instructions. Always keep candles away from drafts, children, and pets. Follow the recommended burn times and never leave a candle burning unattended.
Q: How do I return or exchange a Circle E Candle?
A: If you’re not completely satisfied with your Circle E Candle, you can return within 30 days of purchase. For more information, please visit our return policy page.
Q: How do I contact customer service for Circle E Candle inquiries?
A: If you have any questions or need assistance with your Circle E Candle purchase, our friendly customer service team is happy to help. Visit our contact page for more details or email us directly at info@bellagracestore.com.